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1st You download Webcam Driver.
download pd1100 creative web cam driver
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Please go to the following website to find links to get drivers for your Creative webcam:

http://answers.yahoo.com/question/index?qid=20060807012423AAngwBp

Hope this helps. Best of luck!