Based on your concern, I suggest trying the following steps:
You can download the driver from here:
Instruction on How to download and install the driver properly : 1 ) Press Download button to download the desired driver . 2 ) Save it somewhere where you will remember after download . We recommend that you save it on your desktop , so it will be easy to find . 3 ) After successfully downloading the driver , do not open the driver file until you make sure the following has completed : ***REMOVE / UNINSTALL any original mouse driver from the PC . ( If you forgot to do this part , your driver may not be able to install correctly and successfully later ) 4 ) After the original mouse driver has been removed , open the downloaded file . 5 ) Follow the on-screen instructions . 6 ) When it's successfully installed , please restart your computer . 7 ) After you have restarted the computer , plug the webcam into your computer and it will automatically recognize the new hardware.
Answers & Comments
Hi ninci007,
Based on your concern, I suggest trying the following steps:
You can download the driver from here:
Instruction on How to download and install the driver properly :
1 ) Press Download button to download the desired driver .
2 ) Save it somewhere where you will remember after download . We recommend that you save it on your desktop , so it will be easy to find .
3 ) After successfully downloading the driver , do not open the driver file until you make sure the following has completed : ***REMOVE / UNINSTALL any original mouse driver from the PC . ( If you forgot to do this part , your driver may not be able to install correctly and successfully later )
4 ) After the original mouse driver has been removed , open the downloaded file .
5 ) Follow the on-screen instructions .
6 ) When it's successfully installed , please restart your computer .
7 ) After you have restarted the computer , plug the webcam into your computer and it will automatically recognize the new hardware.
Hope it helps,
Thank you for using FixYa
Http://www.driverdownloading.net/Driver/A4Tech_PK-635_Web_Cam.html