Your dvd head (lens) is bad (1) it needs to be cleaned by a special fluid puted in the cleaning disc or (2)it needs to be adjusted because it lit vey low illumination (light) during detecting the details of the disc. and this need a qualified technician ot adjust the variable resistor port attached in the lens assembly unit.
I have had a simikar problem and it turned out that my little son had put a DVD under the tray and it jamed the tray. I took the disc out and every thing is fine now
Answers & Comments
Your dvd head (lens) is bad
(1) it needs to be cleaned by a special fluid puted in the cleaning disc or
(2)it needs to be adjusted because it lit vey low illumination (light) during detecting the details of the disc. and this need a qualified technician ot adjust the variable resistor port attached in the lens assembly unit.
I have had a simikar problem and it turned out that my little son had put a DVD under the tray and it jamed the tray. I took the disc out and every thing is fine now