WARNING WARNING Danger danger Will Robinson! The power head "wand" and the hose from the body of the vacuum have shorts in them. While my wife was using this machine.. she started smelling plastic.. seeing whitish smoke and then sparks... The pin connector arc'd through the plastic... Some research on Google found that this has been a large problem for Electrolux, when i tried to call the factory.. robots.... no solution. Then I contacted a distributor and they informed me that it was not really that big of a problem. Only later to say, that they had replaced ALOT of them. My unit was past its warranty period so I just hardwired it. (now the unit is only two pieces, body and hose w/wand.)

It is not the wand that is the problem - it is the joint between the flexible hose and the handle. Turn this and the head will start to work again.