This is a pretty common problem , and it's usually caused by 1 of two things. Both are pretty simple fixes. try the reset button which is located by the L shaped part on ur powerhead. try pushing that while ur machine is turned on for the carpet areaThe first thing you should try is simply eliminating the wand assemblies from the vacuum cleaner. So remove the hose from the upper wand, and disconnect the lower wand from the power nozzle. Now try connecting the hose directly into the power nozzle and turn on the vacuum cleaner, and power nozzle. Does it work? If yes, then one of your wands has gone bad, and you'll need to replace it. If the power nozzle still won't come on, then you may have a much simplier problem. on the neck of the power nozzle. You will see a small circle indent on the front part of the neck located underneath of where the wand connects into the neck. This is actually a cover that hides a screw below. Simply use a small flat head screw driver, and pop off the small circular cap that hides the screw. There is a Star bit screw underneath. I believe it's a T15, but it may be a T10 sized screw. Use I believe a T15 Torx screw driver and remove the screw from the neck.
Once the screw has been removed, Use a flathead screw driver, and pry the front cover of the neck off. It shouldn't take a lot of force, and should come off pretty easily. Once this has been removed, you should see to metal pins, and two lead wires. What happens is the lead wire becomes disconnected from the metal pin, which then prevents the power nozzle from turning on. Simply reattach the lead wire into the metal pin, and snap the front cover of the neck back on. Put your screw back in, and your screw cover (or you can just leave this part off, you'll probably be having to remove it frequently to reinstall the lead wire, lol).
If neither of these two problems fixed your machine, then it sounds like you may have a bad hose assembly. Hopefully this isn't the case, and it's usually not. 9 times out of 10, it's just the lead wire that's come loose.
I was merely reacting to your question, and if you read it again I was trying to help by giving you the other possible solutions to your problem. If the power head is no good then No one can help but to replace it, you wanted to know what els you could do besides this and that is what I gave you. I assume ou tried the reset and checking the wires inside the head as I stated, these are the most common issues short of a bad power head.I was merely reacting to your question, and if you read it again I was trying to help by giving you the other possible solutions to your problem. If the power head is no good then No one can help but to replace it, you wanted to know what els you could do besides this and that is what I gave you. I assume ou tried the reset and checking the wires inside the head as I stated, these are the most common issues short of a bad power head.
Thanks! I just fixed my powerhead. Perfect instructions. Both lead wires were disconnected from the metal pins.Thanks! I just fixed my powerhead. Perfect instructions. Both lead wires were disconnected from the metal pins.
Select Centralux in the first box and click on download. This will save a pdf version of the manual to your pc.
Page 16 of the manual has troubleshooting for the power nozzle. Clean out all the filters on the machine, then turn it over and use scissors to cut away any and all hair or string that is stuck on the beater bar. Then remove the filter and wash it (it nees to be washed every 6 months or so) You need to wait 48 hours for it to dry before using the machine again. Press the red reset button and put the filter back in the machine. Make sure you click and lock the filter as shown on page 8 of the manual or the machine will not work.
make sure the power nozzle is in the II position as shown on page 9 of the manual. The only things that would cause the nozzle not to work are clogs in the tubing, or if it is full of dirt and has not been emptied - or if the nozzle is not connected in the II position as indicated.
The switch is definitely a possibility, but other problemscan also cause this. Bad switch needs replaced. Broken wiring in power nozzle, wands, hose, or canister. Bad PN motor. Try using just one of the wand sections with the powernozzle to see if one works and the other don't. This will prove that if oneworks and the other doesn't, which one needs to be serviced further. If bothare dead then you have narrowed the problem down to within the power headitself. Power Nozzle problems are normally either the ELBOW wiring or the CircuitBreaker. More major would be the motor in the head itself. Also the powerhead gets its power through a connector adjacent to the hose connection to thevacuum end. There's two wires embedded in the hose which make its way to thehandle, pipe and power head. Take apart the handle and see if you can readcontinuity from one end to the handle switch. If the problem still exists, then you need to replace thenozzle. For replacement visit "http://evacuumstore.com/p-275-electrolux-epic-power-nozzle.aspx". Hope this will help you. Good Luck.
Answers & Comments
This is a pretty common problem , and it's usually caused by 1 of two things. Both are pretty simple fixes. try the reset button which is located by the L shaped part on ur powerhead. try pushing that while ur machine is turned on for the carpet areaThe first thing you should try is simply eliminating the wand assemblies from the vacuum cleaner. So remove the hose from the upper wand, and disconnect the lower wand from the power nozzle. Now try connecting the hose directly into the power nozzle and turn on the vacuum cleaner, and power nozzle. Does it work? If yes, then one of your wands has gone bad, and you'll need to replace it. If the power nozzle still won't come on, then you may have a much simplier problem. on the neck of the power nozzle. You will see a small circle indent on the front part of the neck located underneath of where the wand connects into the neck. This is actually a cover that hides a screw below. Simply use a small flat head screw driver, and pop off the small circular cap that hides the screw. There is a Star bit screw underneath. I believe it's a T15, but it may be a T10 sized screw. Use I believe a T15 Torx screw driver and remove the screw from the neck.
Once the screw has been removed, Use a flathead screw driver, and pry the front cover of the neck off. It shouldn't take a lot of force, and should come off pretty easily. Once this has been removed, you should see to metal pins, and two lead wires. What happens is the lead wire becomes disconnected from the metal pin, which then prevents the power nozzle from turning on. Simply reattach the lead wire into the metal pin, and snap the front cover of the neck back on. Put your screw back in, and your screw cover (or you can just leave this part off, you'll probably be having to remove it frequently to reinstall the lead wire, lol).
If neither of these two problems fixed your machine, then it sounds like you may have a bad hose assembly. Hopefully this isn't the case, and it's usually not. 9 times out of 10, it's just the lead wire that's come loose.
I was merely reacting to your question, and if you read it again I was trying to help by giving you the other possible solutions to your problem. If the power head is no good then No one can help but to replace it, you wanted to know what els you could do besides this and that is what I gave you. I assume ou tried the reset and checking the wires inside the head as I stated, these are the most common issues short of a bad power head.
Thanks! I just fixed my powerhead. Perfect instructions. Both lead wires were disconnected from the metal pins.
Do you have the manual for your machine? Just in case you don't, here is a copy (free). Click on the link below to open their website:
http://www.aerusvacuums.com/support/manuals/index.cfm
Select Centralux in the first box and click on download. This will save a pdf version of the manual to your pc.
Page 16 of the manual has troubleshooting for the power nozzle. Clean out all the filters on the machine, then turn it over and use scissors to cut away any and all hair or string that is stuck on the beater bar. Then remove the filter and wash it (it nees to be washed every 6 months or so) You need to wait 48 hours for it to dry before using the machine again. Press the red reset button and put the filter back in the machine. Make sure you click and lock the filter as shown on page 8 of the manual or the machine will not work.
make sure the power nozzle is in the II position as shown on page 9 of the manual. The only things that would cause the nozzle not to work are clogs in the tubing, or if it is full of dirt and has not been emptied - or if the nozzle is not connected in the II position as indicated.
Hope this helps?
The switch is definitely a possibility, but other problemscan also cause this.
Bad switch needs replaced.
Broken wiring in power nozzle, wands, hose, or canister.
Bad PN motor. Try using just one of the wand sections with the powernozzle to see if one works and the other don't. This will prove that if oneworks and the other doesn't, which one needs to be serviced further. If bothare dead then you have narrowed the problem down to within the power headitself.
Power Nozzle problems are normally either the ELBOW wiring or the CircuitBreaker. More major would be the motor in the head itself. Also the powerhead gets its power through a connector adjacent to the hose connection to thevacuum end. There's two wires embedded in the hose which make its way to thehandle, pipe and power head. Take apart the handle and see if you can readcontinuity from one end to the handle switch. If the problem still exists, then you need to replace thenozzle. For replacement visit "http://evacuumstore.com/p-275-electrolux-epic-power-nozzle.aspx". Hope this will help you. Good Luck.