How long have you been using your Google account? If you created one recently, it is probably true that you miss-spelt your login name or password. Login names and passwords for any web based sites are case-sensitive. Make sure you try all alternatives possible. If that does not happen, Google will normally send you a verification code to access your account - by this you should have a secondary e-mail address or phone number to receive the code.
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Hi Carol,
How long have you been using your Google account? If you created one recently, it is probably true that you miss-spelt your login name or password. Login names and passwords for any web based sites are case-sensitive. Make sure you try all alternatives possible. If that does not happen, Google will normally send you a verification code to access your account - by this you should have a secondary e-mail address or phone number to receive the code.