If the machine sees the ADF ( auto document feeder) but does not feed the paper? Does it try to feed the paper? Does it pull the paper is a little and jam? If the machine sees the ADF and it starts to feed the paper but jams --- clean the feed rollers/ tires with rubber restorer or a high alcohol base cleaner. Also a mylar could be pulled into the paper path blocking the feeding of the paper. Take a thin piece of cardboard ( like the devider in a case of pop) and slide the cardboard about 3- 6 inches into the feed just past the feed roller. Gently pull back out and try to feed paper again. If those do not work and the machine does see the ADF, you may need switch, sensor, actuator or feed motor.
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If the machine sees the ADF ( auto document feeder) but does not feed the paper? Does it try to feed the paper? Does it pull the paper is a little and jam? If the machine sees the ADF and it starts to feed the paper but jams --- clean the feed rollers/ tires with rubber restorer or a high alcohol base cleaner. Also a mylar could be pulled into the paper path blocking the feeding of the paper. Take a thin piece of cardboard ( like the devider in a case of pop) and slide the cardboard about 3- 6 inches into the feed just past the feed roller. Gently pull back out and try to feed paper again. If those do not work and the machine does see the ADF, you may need switch, sensor, actuator or feed motor.