Error code C-0211 Konica Minolta Bizhub C-351
I have this error code wanted to know the master reset or if someone can tell me what the problem is
Office Equipment & Supplies - Konica Minolta - bizhub - bizhub C351 All-In-One Laser Printer
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I have a Konica bizhub c351 with and error code of c0211. I took the back off and played with the black motor that lifts the tray. The tray moves freely and the motor seems to move freely. When I turn the machine on it does not go through any kind of check like it did before it just goes to the same screen. Is there a way to reset this to get it going again to test if there is still a problem
It's called "Manual Bypass paper lifting failure". The manual says to check Tray 2 vertical transport motor. Check the wires to see if the are okay. Pull out tray 2, remove back cover, remove wire assembly from 4 wire saddles, remove 2 screws and the motor assembly. The should be 2 motors on the assembly and the one u need to look at is the bottom one. hope this helps.
i have solved the problem.. iam technisian on indonesia.. its because paper lift in the by pass failure... i check the two motor( magnetic and sping) its ok.. and i i check the selenoid ( this is the problem ) but when i replace the selenoid with the new one, the problem not solved... so chek the PRCB ( pcb in the back left , close with power suply) i see the Tr7 is damage, so i replace the PRCB and then the problem is solved..