Error: Remove and replace color cartridge
I have an HP T45 all-in-one printer. I took the color cartridge to Walgreens for a refill and when I reinstalled it I kept getting the message "remove and replace color cartridge." I figured Walgreens probably screwed it up so I bought a new cartridge. The new one works fine but I am wondering why the refilled one won't work.
Office Equipment & Supplies - HP - OfficeJet - OFFICEJET PRINTER
Answers & Comments
Because the software inside the cartridge was not reset. They do not have the electronic equiptment to do that. I believe you woudl have to refill the ink before you got the empty mesasage?