This can be a number of problems depending on where the paper jams. Check and clean the feed rollers if not feeding into the machine. Ensure that you are printing to the correct size paper and that the cassette is correctly adjusted. If jamming in the interior under the drum then you may have an obstruction that the paper is hitting. If it jams just as it gets to the fuser unit then the fuser drive gear may have failed.
Answers & Comments
This can be a number of problems depending on where the paper jams.
Check and clean the feed rollers if not feeding into the machine.
Ensure that you are printing to the correct size paper and that the cassette is correctly adjusted.
If jamming in the interior under the drum then you may have an obstruction that the paper is hitting.
If it jams just as it gets to the fuser unit then the fuser drive gear may have failed.