When attempting to print (even a test card), it sounds as though no parts inside the printer do any moving or adjusting. then, the printer displays the lighting pattern for a mechanical error. ive tried to research solutions to the problem but have not discovered anything helpful.

any ideas? what components are most likely to go bad?

Office Equipment & Supplies - Evolis - Pebble - Pebble 3 ID Card Printer Package (P/N MIDS-E-SC)