Then due to over voltage in the external ports the harddisk cable might have got burnt or may be where you connect the cable to the harddisk there in the circuit board the pins might have got touched with one another and it may have got short circuited and it might have got burnt away ...
i think your harddisk will be under warranty still as it is new one so just make use of warranty and get the harddisk replaced from where you purchased ...
if you dont have the warranty then the harddisk is dead you cant make it work by anyway even if you contact the technician too he cant help because harddisks cant be repaired once it is removed it is gone ...
i am sure that your harddisk will be under warranty if you have buyed the new one ...
Answers & Comments
Then due to over voltage in the external ports the harddisk cable might have got burnt or may be where you connect the cable to the harddisk there in the circuit board the pins might have got touched with one another and it may have got short circuited and it might have got burnt away ...
i think your harddisk will be under warranty still as it is new one so just make use of warranty and get the harddisk replaced from where you purchased ...
if you dont have the warranty then the harddisk is dead you cant make it work by anyway even if you contact the technician too he cant help because harddisks cant be repaired once it is removed it is gone ...
i am sure that your harddisk will be under warranty if you have buyed the new one ...
rate my solution