Hi

Thanks for using FixYa. Please check if some small clothes have been stuck in the water pump. If so, please take them out and clean it. The Water Pump is mounted directly to the motor. If still the issue persists, then it seems that the drive motor has gone bad if it fails to start after the water is filled up to the required level and if the motor is running but the agitator is not moving then it means that the drive motor belt is excessively worn. Please check and replace whichever is required. Also please check and reset the circuit breaker and check the fuse. Please remove the debris from the drain hoses and the drain. If it is clogged, clean it. Now close the door and press start/stop button and it will start to spin after the door is locked. Please revert back for further assistance.

Thanks

Rylee