I HAVE CONNECTED THE LOW VOLTAGE WIRES TOGETHER AND IT WILL NOT TURN ON THE FIREPLACE. WHEN WE BOUGHT THE HOME THE PILOT LIGHTS WERE NOT EVEN ON. WHEN WE HAD THEM LIT, THE LIGHT SWITCH MEANT TO TURN ON THE FIREPLACE WOULD NOT TURN IT ON. I SHORTED OUT THE WIRES AT THE FIREPLACE TO SEE IF THERE WAS A PROBLEM WITH THE WIRES AND NOTHING HAPPENED. IS IT POSSIBLE THAT THE FIREPLACE HAS ANOTHER SWITCH?

Pool & Spa - Napoleon - 36" Zero Clearance Top/Rear Vent Natural Gas Fireplace with...