The line can be caused by a defective LCD display or by a faulty control board, I should really see a picture to tell you.
If the unit is not functional, then the problem is a faulty control board. If the unit is functional but does not read disks, then the lens or the spindle motor are faulty. In that case attempt cleaning the lens with a cleaner disk.
This units are not worth reparing, since their price is usually over the repair cost. Try contacting Fisher Price and get a quote on repair. Their policy is usually offering a replacement for a reduced cost.
Here the contacts:
US:
Call: 1-800-747-8697 in the U.S. seven days a week 7 a.m. - 10 p.m., Central Time. Holiday hours may vary. E-mail at: [email protected]
Answers & Comments
Hi.
The line can be caused by a defective LCD display or by a faulty control board, I should really see a picture to tell you.
If the unit is not functional, then the problem is a faulty control board. If the unit is functional but does not read disks, then the lens or the spindle motor are faulty. In that case attempt cleaning the lens with a cleaner disk.
This units are not worth reparing, since their price is usually over the repair cost. Try contacting Fisher Price and get a quote on repair. Their policy is usually offering a replacement for a reduced cost.
Here the contacts:
US:
Call: 1-800-747-8697 in the U.S. seven days a week 7 a.m. - 10 p.m., Central Time. Holiday hours may vary.
E-mail at: [email protected]
Outside USA clcik here and follow indications.
Regards.
Ginko.