fix screen, following instructions it will open several pages referring tio loss of personal data if one follows through with it as it will set the laptop back to factory settings. the drive that appears is (o) -didn't even know my laptop had this and then an error message occurs and the laptop turns itself off
OS is corrupted or the hard drive is bogus because of errors affecting OS operation. Remove drive and perform diagnostics to make sure it is not the culprit.Then using your recovery software see if you can perform a repair of the existing OS without losing your data. If not, yo have no choice but to reload unit after copying any files you do not want to lose.
Answers & Comments
OS is corrupted or the hard drive is bogus because of errors affecting OS operation. Remove drive and perform diagnostics to make sure it is not the culprit.Then using your recovery software see if you can perform a repair of the existing OS without losing your data. If not, yo have no choice but to reload unit after copying any files you do not want to lose.