If the add a garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
or
Unplug your washer from the wall outlet if none of the these steps unlocks the door. Use a T-20 Torx screwdriver to remove the three Torx-head screws along the bottom front of the washer.
Pull down on the bottom panel and pull it away from the washer. Reach through the open panel and up to the door lock. Find the release ring below the locking mechanism. Pull down on the ring to unlock the door.
Tip If you must manually unlock the washer door after each wash cycle your drain pump or pressure switch may have failed and would need replacing. Hope this is helpful
Answers & Comments
If the add a garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
or
Unplug your washer from the wall outlet if none of the these steps unlocks the door. Use a T-20 Torx screwdriver to remove the three Torx-head screws along the bottom front of the washer.
- Pull down on the bottom panel and pull it away from the washer. Reach through the open panel and up to the door lock. Find the release ring below the locking mechanism. Pull down on the ring to unlock the door.
Tip If you must manually unlock the washer door after each wash cycle your drain pump or pressure switch may have failed and would need replacing.
Hope this is helpful