Are you sure the humming noise is from the compressor motor being locked up? It is normal for the compressor motor to make a humming noise when it runs. Make sure the fan in the freezer is also running while the compressor motor is running and replace it if necessary.
You need to defrost the coils in the back of your freezer. You can do this the slow, easy way by simply unplugging the refrigerator for 24 hours. Leave the doors open to ensure everything has the chance to melt.
The fast way to defrost the coils is to turn off the refrigerator and remove the rear panel from the freezer compartment. You will see the evaporator coil completely frozen with ice. Thaw the ice with a hair dryer and make sure you thaw the drain at the bottom of the back wall as well.
When you turn replace the freezer panel and turn the refrigerator back on, it will get cold again.
Answers & Comments
Are you sure the humming noise is from the compressor motor being locked up? It is normal for the compressor motor to make a humming noise when it runs. Make sure the fan in the freezer is also running while the compressor motor is running and replace it if necessary.
You need to defrost the coils in the back of your freezer. You can do this the slow, easy way by simply unplugging the refrigerator for 24 hours. Leave the doors open to ensure everything has the chance to melt.
The fast way to defrost the coils is to turn off the refrigerator and remove the rear panel from the freezer compartment. You will see the evaporator coil completely frozen with ice. Thaw the ice with a hair dryer and make sure you thaw the drain at the bottom of the back wall as well.
When you turn replace the freezer panel and turn the refrigerator back on, it will get cold again.