Your freezer drain is clogged or frozen up with ice blockage. Need to remove the freezer floor liner, usually 2-4 1/4" screws holding it in - slide it out. Next slowly pour hot water over ice build up and melt all ice. The drain is under the evaporator coils (small hole near center) this connects to a pan under the refrigerator that then evaporates on its own. I usually place a couple of bowls inside fresh food area on top shelf to catch excess water dripping through ceiling of fresh foods.
Next you will need to attach a heat probe from the heater under the freezer coils and feed it into the drain in order to prevent freezing up again. Use part #819043 heat probe or strip some #14 gauge copper wire and wrap around heater once and place down through drain. Recommend the heat probe 819043 to get it right the first time.
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Your freezer drain is clogged or frozen up with ice blockage. Need to remove the freezer floor liner, usually 2-4 1/4" screws holding it in - slide it out. Next slowly pour hot water over ice build up and melt all ice. The drain is under the evaporator coils (small hole near center) this connects to a pan under the refrigerator that then evaporates on its own. I usually place a couple of bowls inside fresh food area on top shelf to catch excess water dripping through ceiling of fresh foods.
Next you will need to attach a heat probe from the heater under the freezer coils and feed it into the drain in order to prevent freezing up again. Use part #819043 heat probe or strip some #14 gauge copper wire and wrap around heater once and place down through drain. Recommend the heat probe 819043 to get it right the first time.