After researching the problem, I found the same one you're having. Here's the problem and answer (taken from gpsreview.net):
Brian - May 1st, 2009
what can I do to my tomtom 3 edition it has frozen on the start up screen?? need this for my work and need it working. Please help Reply John - May 27th, 2009
John, I’d try using TomTom HOME to delete and then reinstall the application.
I saw some others that reported the same problem. I would raise cane with Tom Tom- this is some bug in the software, obviously, or a defective part of the video memory.
The official Tom Tom site says to reinstall the software: http://us.support.tomtom.com/app/answers/detail/a_id/9091/kw/what%20do%20I%20do%20if%20my%20screen%20freezes%20up/sno/1
I guess that's their fix, and hope it helps you. Seems to agree with the first answer, too. Good luck.
Answers & Comments
After researching the problem, I found the same one you're having. Here's the problem and answer (taken from gpsreview.net):
what can I do to my tomtom 3 edition it has frozen on the start up screen?? need this for my work and need it working. Please help- John, I’d try using TomTom HOME to delete and then reinstall the application.
I saw some others that reported the same problem. I would raise cane with Tom Tom- this is some bug in the software, obviously, or a defective part of the video memory.
Brian - May 1st, 2009
Reply John - May 27th, 2009
The official Tom Tom site says to reinstall the software:
http://us.support.tomtom.com/app/answers/detail/a_id/9091/kw/what%20do%20I%20do%20if%20my%20screen%20freezes%20up/sno/1
I guess that's their fix, and hope it helps you. Seems to agree with the first answer, too. Good luck.