Frustrated beyond belief
Over 2 months ago I started having issues of losing connectivity of my verizon dsl. I would reset as they said and it would be fine, for a while. The one Sunday of all days, the modem would not reset and I got all red lights. SO I call in, they say push reset button and soon and further yakityyak, nothing works. they say buy a new modem but I have to wait til monday. I say nope, going to town to buy one and of course no one in town has one, not even radio shack. they say I have to get it from dsl provider directly. I come home very disgruntled, take old modem apart and plug it is. Viola it works. but intermittent connectivity issues continue. Next Sunday, same thing. DSL goes out. I call they INSIST it is the modem, so I drive 30 miles to a town that has a circuit city and but this fancy GT&704WG for 100 bucks. And gues what? It did not reslove the issue. Now a month later, I even had my phone line dry looped and I STILL lose connectivity on and of all day long. I say itis int wiring, they say no and wont come out and fix it. Can ANYONE here be helpful before I go postal on Verizon? Please I beg!
Computers & Internet - Actiontec - GT704WG Wireless Router (gs583ad3-01)
Answers & Comments
I've been having the same problem. This is how I fixed it (might not be your problem, but worth a try). Open Internet Explorer, and go to 192.168.0.1 - once there, go into Advanced Setup. Click on WAN IP on the left, MAKE SURE that you are obtaining your IP address through DHCP. For some reason this was set to PPPoE. I think it re-sets itself when we unplug the thing, or tinker with the settings out of frustration. Like I did !! Good Luck
This issue drove me nuts for a while. I too have verizon dsl and use a verizon branded actiontec router (gt704wg).
The problem has to do with DNS configuration. Not exactly sure what the true root cause of the issue, whether with the Router / Firmware or on Verizon ISP side, but I figured out how to make it work.
DNS is what translates internet IP addresses such as http://198.105.192.72/ into recognizable Enlish language terms (http://www.espn.com). When you type espn.com into your browser, your request travels out to a DNS server somewhere which performs the translation into the numbered IP address and directs you to the appropriate website.
The problem you are having is that your requests aren't finding a DNS server to do the translations...
You can test this by trying: http://198.105.192.72/ in the browser URL hich should resolve to espn.com. If the website resolves, it means your internet connect is working and proves it is just a DNS issue.
If this is the case, then there are a few possible places where a faulty DNS configuration setting might be causing an issue. (Local PC, network router, ISP).
Try configuring your router to use static DNS : using the following address for DNS servers: 208.67.222.222 and 208.67.220.220
more useful info here:
https://www.opendns.com/homenetwork/start/router/
If that doesn't work, you can hardcode the addresses on you pc by going to:
network connections > select the connection >properties > Internet Protocal (TCP/IP) > properties
Update the firmware:
Follow the instructions carefully:
http://www.actiontec.com/support/product_details.php?pid=92&typ=all
http://www.actiontec.com/support/index.php
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