They are too new of a machine to need a gear replaced. It should have a button or small lever to lower your feed dogs. sounds like they might be lowered. Turn the machine by hand and see if the feed dogs raise above the needle plate. If not find the switch to raise the feed dogs.
Answers & Comments
They are too new of a machine to need a gear replaced. It should have a button or small lever to lower your feed dogs. sounds like they might be lowered. Turn the machine by hand and see if the feed dogs raise above the needle plate. If not find the switch to raise the feed dogs.