Please follow the instructions below to remove the "Loader Loading" message from the unit.

To fix this problem on Windows:

1. With the nuvi powered off, press and hold the upper left hand corner of the touchscreen with your finger
2. Continue to hold the touchscreen while pressing and releasing the power button on the device. The Garmin Logo should display
3. Continue to hold the touchscreen while connecting the device to your computer
4. After 30 seconds, the screen should flash white. At this point, release the touchscreen. A green progress bar should display on the device. After the progress bar completes (45-60 seconds), the device should go into Mass Storage mode
5. Open the nuvi drive that appears in My Computer or Computer
6. Locate the Voice folder and delete the extra Voice files that are not needed
7. Type ".System" (without quotations) after the nuvi's letter in the address bar
   • For example, if your nuvi appears as E:\ then after typing ".System" in the address bar, it should look like this: E:\.System
8. Locate the GUPDATE.GCD file and delete it
9. Safely remove your device from your computer

1. With the nuvi powered off, press and hold the upper left hand corner of the touchscreen with your finger
2. Continue to hold the touchscreen while pressing and releasing the power button on the device. The Garmin Logo should display
3. Continue to hold the touchscreen while connecting the device to your computer
4. After 30 seconds the screen should flash white. At this point, release the touchscreen. A green progress bar should display on the device. After the progress bar completes (45-60 seconds), the device should go into Mass Storage mode
5. Open the nuvi drive that appears on the Desktop
6. Locate the Voice folder and delete the extra Voice files that are not needed
7. Click the GO menu at the top of the computer screen
8. Click Go to Folder
9. Type .System
10. Click Go
11. Locate the GUPDATE.GCD file and move it to your trash
12. Empty the trash
13. Eject the nuvi from the Mac