I sent my frame to dorel and they fixed the same problem quite cheap to do if you remove the wheels etc they were quick to send back too phone them on 01842763281
I had this problem while on vacation and needed to DIY because I was going to fly home and could not leave the frame in the open position.
The buzz has a locking pin which in my case was preventing me from collapsing the frame. If the button which you push down and up has fallen off you likely have this problem. The fix is relatively simple and requires a phillips head screwdriver (needle nose pliers would come in handy too).
The steps:
Remove the seat or carseat/dreami posts so all you have left is the frame.
On the side with the button you push down AND up, look inside the hole where you insert the seat/carseat posts. You should see a silver button. Pry it off with the screwdriver.
This will expose a phillips screw head - unscrew it.
Pry the mechanism apart. Inside the outer piece you should find a small enclosed cable. You will need to feed the end piece into the plastic button. Also make sure the brass fitting on the cable enclosure is fitted into the plastic outer piece properly.
Put everything back together.
Sorry I can be more descriptive - but I hope this helps. It took me a good hour to get it figured out and back together.
Answers & Comments
I sent my frame to dorel and they fixed the same problem quite cheap to do if you remove the wheels etc they were quick to send back too phone them on 01842763281
I had this problem while on vacation and needed to DIY because I was going to fly home and could not leave the frame in the open position.
The buzz has a locking pin which in my case was preventing me from collapsing the frame. If the button which you push down and up has fallen off you likely have this problem. The fix is relatively simple and requires a phillips head screwdriver (needle nose pliers would come in handy too).
The steps:
- Remove the seat or carseat/dreami posts so all you have left is the frame.
- On the side with the button you push down AND up, look inside the hole where you insert the seat/carseat posts. You should see a silver button. Pry it off with the screwdriver.
- This will expose a phillips screw head - unscrew it.
- Pry the mechanism apart. Inside the outer piece you should find a small enclosed cable. You will need to feed the end piece into the plastic button. Also make sure the brass fitting on the cable enclosure is fitted into the plastic outer piece properly.
- Put everything back together.
Sorry I can be more descriptive - but I hope this helps. It took me a good hour to get it figured out and back together.