Alot of times what happens when you turn the key the pin that locks the steering wheel and also allows the shiftet arm to move doesn't always dis-ingage. if you can do this yourself dis-assembly of the steering column is not difficult, however if you have a driverside airbag be etremely careful you can set it off with a static charge. if you feel uncomfortable doing this take it to a small independant shop where labor cost is minimal. dealships are quite pricey these days.