No the grey recline / remove button is not something that can be repaired.
If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection and as they're unable to repair, a replacement will be supplied under warranty.
If you're in the UK and the product is over 2 years old or you no longer have proof of purchase a replacement Zapp Xtra seat unit can be purchased from your local Quinny retailer RRP 125GBP
If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.
Answers & Comments
Hi
No the grey recline / remove button is not something that can be repaired.
If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection and as they're unable to repair, a replacement will be supplied under warranty.
If you're in the UK and the product is over 2 years old or you no longer have proof of purchase a replacement Zapp Xtra seat unit can be purchased from your local Quinny retailer RRP 125GBP
If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.