You may have the basket completely full and jammed with paper which is why it won't come out easily; you will just have to try to slightly lift the basket and pull forwards to remove it.
This procedure work for an 1000MX: Although the front of the unit has a window with a curved opening, giving the illusion of a front tilting "basket," in fact, there is no basket. Instead, think of the entire base of the unit as a trash receptacle, with the shredder sitting on top.
Grip the top of the unit on each side and pull firmly, straight up. You might want to have someone hold the base down as you pull up, because if it spills -yikes- tiny shreds go all over the place! Isn't the right manual but could be helpfull: - images-na.ssl-images-amazon.com/images/G
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You may have the basket completely full and jammed with paper which is why it won't come out easily; you will just have to try to slightly lift the basket and pull forwards to remove it.
This procedure work for an 1000MX:
Although the front of the unit has a window with a curved opening, giving the illusion of a front tilting "basket," in fact, there is no basket. Instead, think of the entire base of the unit as a trash receptacle, with the shredder sitting on top.
Grip the top of the unit on each side and pull firmly, straight up. You might want to have someone hold the base down as you pull up, because if it spills -yikes- tiny shreds go all over the place!
Isn't the right manual but could be helpfull:
- images-na.ssl-images-amazon.com/images/G
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