Have HP scanjet loaded software and driver but it just does not work checked electrical connection and usb ok thought it had gone wrong so bought new HP g2410 still cannot load checked hardware manager there is no scanner loaded under imaging devices
Office Equipment & Supplies - Visioneer - OneTouch - OneTouch 5800 Flatbed Scanner
Answers & Comments
Having re-read your post it seems you have a visioneer scanner and installed HP scanjet drivers so this would definitely be an issue.
Ok, unplug usb lead between scanner and pc.
go into add/remove programs and remove any scanner software that may be showing.
load correct scanner driver (preferably the latest version from the manufacturers website).
plug in scanner usb lead when prompted and turn scanner power on.
It should then install correctly.
If usb stuff starts playing up it's usually easier to unplug it, uninstall it then re-install it using the latest drivers from the manufacturers' website. Don't just stick the disc in and re-install. Can save hours of messing about.