Hi and welcome to FixYa,

Initially, pls a couple of ideas you may want to explore;

• the CD/DVD may have change drive letters assignation;
• pls download, expand and merge *.reg contents of this file. They are meant to restore missing CDs & DVDs;
• check BIOS setup and verify CD/DVD is recognized;
• check settings/configuration of My DVD DELUXE SUITE, you may need to manually specify drive letter of your CD/DVD.
  

Chage the jumpers from the back of drive. and re-install application software even windows (if needed).

P.S. check the system with a lattest virus remover.

Is the application pointing to the correct drive ? is the drive present and working ?

Click on "my computer" or "computer" to see if the drive is physically there, it should show as drive "D"
if no dvd/cd drive is detected then the device has failed and needs replacing

regards

The application cannot locate / detect the drive - drive information changed in the program. access the My DVD DELUXE SUITE configuration page.

Hello sir!!


Please reinstall the software it may be corrupted!!