Report "Hello I am not sure why i was given a red mark from you> I tried to enter our chat session only one time and it end closed on me and said that you have found another expert. I have this same tv in my Shop That is why I answered the chat. I hope you could reconsider and remove my rating. I am not sure how you can request me had you Expert but . If there is a way please contact me. Thank You for using FixYa"