The firmware is only available on Ricoh service website. You have to be an authorized service technician to get in. It also require a special flash memory card that is pcmcia based as well as a $300 software program to put it in for a company in Germany. It's better to find a technician in your area to do it. You may find another solution around by checking out copytechnet.com. It's a free website for copy technicians. There maybe a Ricoh technician who can assist you on there.
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The firmware is only available on Ricoh service website. You have to be an authorized service technician to get in. It also require a special flash memory card that is pcmcia based as well as a $300 software program to put it in for a company in Germany. It's better to find a technician in your area to do it. You may find another solution around by checking out copytechnet.com. It's a free website for copy technicians. There maybe a Ricoh technician who can assist you on there.
This is what the memory cards look like