Good day sir, I need to know if you have loaded the sound driver? Goto start, rigth click the My Computer, then properties, click hardware then select device manager. look at the sound, video and game controller. Is the question mark present? if yes, you need to install the sound driver. if it is an exclamation point. there are conflicts on your laptop. you need to know what are the conflicting devices. A sure way to settle the conflict is to reinstall the OS. hope these tips help.
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Good day sir, I need to know if you have loaded the sound driver? Goto start, rigth click the My Computer, then properties, click hardware then select device manager. look at the sound, video and game controller. Is the question mark present? if yes, you need to install the sound driver. if it is an exclamation point. there are conflicts on your laptop. you need to know what are the conflicting devices. A sure way to settle the conflict is to reinstall the OS. hope these tips help.