The first step is to power off then back on.. the device. if this does not help. you may need to remove the battery while the device is still turned on. wait five seconds before putting the battery back in and restarting the phone.
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The first step is to power off then back on.. the device. if this does not help. you may need to remove the battery while the device is still turned on. wait five seconds before putting the battery back in and restarting the phone.