Hi Going to the manual...it says if you have a leak like you are describing then you need to call tech support. this filter has a 5 year warranty. call 1-800-721-9243.For parts you can call 1-888-777-7962. Check out your manual here at http://www.culligan-store.com/pdfs/HF-360A_Rev_A-Manual.pdf Good luckne10810a
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Hi
Going to the manual...it says if you have a leak like you are describing then you need to call tech support. this filter has a 5 year warranty. call 1-800-721-9243.For parts you can call 1-888-777-7962. Check out your manual here at http://www.culligan-store.com/pdfs/HF-360A_Rev_A-Manual.pdf Good luckne10810a