Hello, it sounds like all that you need to do is program your remote to the tv. Because I do not know the brand of your tv, I'll give you the power scan instructions. The power scan scans the tv for the correct remote code.

1. Hold down the Clear TV button until all lights at the top of the remote light up
2. Press the red TV POWER button
3. Press and release the up arrow on the remote about once a second until the tv turns off.
4. When it turns off, press the # (Pound) button
5. Try powering the tv on/off, and try the volume. If one or more of these functions do not work, start over at step 1 again.

Hope this helps!!

Becki Barned
DISH Network Customer Service