Hi I had a paper empty message so changed paper, then head up message. Printer arm is definitely locked into position. I've pressed clear now it reads paper empty. I've tried Re inserting paper but still same problem??
On the side of your printer there is a plastic switch check that iit is in a position that is in contact with the cover other wise you need to disable the option of paper detection on system options
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On the side of your printer there is a plastic switch check that iit is in a position that is in contact with the cover other wise you need to disable the option of paper detection on system options