Several things. Check to see that you are connected to the internet, make sure you have a valid xbox live subscription, or call 18004myxbox if all else fails, as they will have access to resources that no one outside of customer support is allowed to have for legal reasons.
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Several things. Check to see that you are connected to the internet, make sure you have a valid xbox live subscription, or call 18004myxbox if all else fails, as they will have access to resources that no one outside of customer support is allowed to have for legal reasons.