Hi, I haven't used my machine for 3 years. I bought it brand new and for some odd reason its not working now. The steamer works fine, however espresso does not come out after I insert pod and switch on both ON buttons. Please help
EXPLANATION: It is normal at that type of machines when they stay long unused you may have trouble with pump. The pump has 2 non return valves, very small and very sensitive ones. If they don't work properly the piston of pump cant pump watter for brewing coffee. SOLUTION: 1 - You should replace the pump, it will provide pressure and you will be able to get coffee from coffee brewing outlet 2 - (in case you cant get new pump fast enough) You open the pump carefully, the non return valves are in outlet part of pump. Before opening you can try blowing with compressed air = 4 bar (5-10 seconds) many times that helps to get in order the valves without opening pump.
Answers & Comments
EXPLANATION: It is normal at that type of machines when they stay long unused you may have trouble with pump. The pump has 2 non return valves, very small and very sensitive ones. If they don't work properly the piston of pump cant pump watter for brewing coffee. SOLUTION: 1 - You should replace the pump, it will provide pressure and you will be able to get coffee from coffee brewing outlet 2 - (in case you cant get new pump fast enough) You open the pump carefully, the non return valves are in outlet part of pump. Before opening you can try blowing with compressed air = 4 bar (5-10 seconds) many times that helps to get in order the valves without opening pump.