Hi my dyson dc07 allergy is not picking up the dirt from the floor or carpet . I have cleaned it's filters emptied it's dust but nothing works
Vacuums - Dyson - DC07 Bagless Upright Cyclonic Vacuum
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Answers & Comments
I would do a quick swap out of the cyclone unit and see if there is a difference, also did you clean out the cyclone recently/ever?
Hi its Darran at Dyson.
The first thing to check is that the brush bar is rotating when the machine is switched on and lowered into the vacuuming position. If it isn't, make sure the brush control dial is in the centre position and moves forward to the on position when the head is released.
Its worth checking the whole machine for blockages as outlined in the user guide or on our website support section at www.dyson.com.
Should you need any further assistance, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Kind regards
Darran
Dyson Customer Service