Hi there I left the freezer door open until the freezer started defrosting and I cleaned it out and it all seems to be working fine now and is nice and cold including the chilled water dispencer etc however the ice maker does not seem to be producing new ice. I do not want to press any more buttons on the front as I dont want to make it worse. Please help Model SK532062 Many thanks
Refrigerators - Gaggenau
Answers & Comments
Ice maker stopped making ice. For this problem you have check few things. First thing, is the water filling in the ice maker chamber and then ice maker not making ice? Or, the water is not filling in the ice maker chamber so it's not making ice. If the water is not filling in the ice maker chamber then it's clear that ice is not getting made due to no water in the chamber. For no water filling, the problem is either water supply valve turned off so water is not filling. Turn on the water supply and it will fill. But if the water supply is turned on then the other possibility is ice blockage in the water fill tube. There is a tube from which the water runs and enters the ice maker chamber. If this tube is blocked then water will not enter the chamber. The tube needs to be defrosted, by using hair dryer. This procedure melts the ice collected in the tube and water starts running again. But if water fill tube is completely clear and no ice blockage or any other blockage. Then other possibility is water valve at the back of ice maker unit. This water valve is for letting the water in the ice maker. The water valve open only for 7 seconds and in this time the water fills in the ice maker chamber and then water valve closes and the same procedure runs again in the next water filling cycle.------- For your information I will mention that there are two valves. One is the main valve the back of the fridge section. This main valve lets the water enter the refrigerator and other valve is at the back of ice-maker section. This other valve lets the water to enter the ice maker. In most of the cases the fault is water valve at the back of ice maker section. ------------- The other above possibilities which I gave you is water not filling in ice-maker chamber so it's not making ice. But now consider that water is filling in ice maker chamber but it's still not making ice. Then the problem is ice maker unit itself. This unit is controlled by main board. But in most cases if water is filling the ice maker but it's not making ice then its faulty ice maker unit. So see if the problem is water not entering the ice maker then the water fill tube is frosted by ice or the water valve at the back of ice maker is faulty. Replace the valve. ------------
------------------You mentioned in your question that water dispenser is working,so this clears that main water valve is turned on,thats why water dispenser is working.As per the problem mentioned by you,it indicates problem with ice maker water valve in the freezer section.
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To see where the valve is located. Click this link.This valve is also called water inlet valve or valve -inlt.----------Click this link directly and see part number 9.You can also order this valve.--------
http://www.partselect.com/PartDetail.aspx?inventory=2066534&SourceCode=3
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This will help.Thanks.Helpmech.