May be the motor need to replace and the printer need Repair and Service. Check it out and take it to nearest dealer for service. Please vote Helpful or FixYa, otherwise leave the solution as it is.May be the motor need to replace and the printer need Repair and Service. Check it out and take it to nearest dealer for service. Please vote Helpful or FixYa, otherwise leave the solution as it is.
Answers & Comments
Since when this problem arised, have you install a new cartridge?
Try to unplug the USB connection.
Try to turn off and reinstall the cartridge again. Also shutdown the PC. Then power on PC & then Printer.
Let me know the further status so I can investigate further and fix the problem.
May be the motor need to replace and the printer need Repair and Service. Check it out and take it to nearest dealer for service. Please vote Helpful or FixYa, otherwise leave the solution as it is.