Hello. If the problem happens every time you wash and is not an intermittent phenomenon, my first guess is your main control board has gotten corrupted somehow(there is a small computer program stored on the board which tells the machine how to operate dependent on which wash options you choose). I had to check extensively for the parts diagram to your unit--there is only one board that controls EVERYTHING...you will need to get the actual model number from the barcode sticker when trying to get this board. It will be located near or on the door. I hope I helped you!