Check to make sure there is nothing blocking the return path of the printer head portion. Even the slightest little piece of paper or tape can prevent the sled from returning to its home position.
You could also push the sled to its home position with the unit off and then start the unit up to see if it still says the same error. After that, trie a factory reset.
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Check to make sure there is nothing blocking the return path of the printer head portion. Even the slightest little piece of paper or tape can prevent the sled from returning to its home position.
You could also push the sled to its home position with the unit off and then start the unit up to see if it still says the same error. After that, trie a factory reset.