Hi.. You might check to see that the external drive is actually powered up, does it need to plugged into power or is it USB connected. Try a different USB port. Go into start settings system device manager and see if the USB ports all come up ok, or if there is a yellow ? Question mark, meaning that the system isn't recognizing one or more f them (And, if that's the case, you probably need new USB drivers on the PC.. - unplug the USB device, tell windows to update the driver (or delete the bad device and reboot - windows should rebuild the USB device ))
Worst case, take the drive to a computer repair place and tell them you want to get the pictures off the drive. Unless the drive itself has died, should be able to get photos off it.
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Hi.. You might check to see that the external drive is actually powered up, does it need to plugged into power or is it USB connected. Try a different USB port. Go into start settings system device manager and see if the USB ports all come up ok, or if there is a yellow ? Question mark, meaning that the system isn't recognizing one or more f them (And, if that's the case, you probably need new USB drivers on the PC.. - unplug the USB device, tell windows to update the driver (or delete the bad device and reboot - windows should rebuild the USB device ))
Worst case, take the drive to a computer repair place and tell them you want to get the pictures off the drive. Unless the drive itself has died, should be able to get photos off it.