It is not necessarily important to know the model, as almost all of the parts are not unique to a particular model or even brand of bike. Knowing the model would not help most bike shops or especially online providers to find the right part. I would advise you to go to a local bike shop or bike co-op for assistance in determining what parts would be compatible. If the movers broke parts I would strongly suggest getting a repair estimate, including both parts and labor, to submit to the moving company - before you attempt any repairs. They have insurance to cover such issues.
I’m happy to help further over the phone at https://www.6ya.com/expert/donald_f2ed37026a3ac881
Answers & Comments
It is not necessarily important to know the model, as almost all of the parts are not unique to a particular model or even brand of bike. Knowing the model would not help most bike shops or especially online providers to find the right part. I would advise you to go to a local bike shop or bike co-op for assistance in determining what parts would be compatible. If the movers broke parts I would strongly suggest getting a repair estimate, including both parts and labor, to submit to the moving company - before you attempt any repairs. They have insurance to cover such issues.
I’m happy to help further over the phone at https://www.6ya.com/expert/donald_f2ed37026a3ac881