How can I update my smart globe? I bought my smart globe in Nov. 2010. Since than I uddated the globe twice in english. Now I want to switch into german language but when I put in the smart globe disc, which was included in the package, I was asked for an access code as well as serial number. There is no fitting serial number so I tried to update the globe with the smart globe 3 internet link. But after downloading the software.exe and plug in of the smart pen I'can't download the update. I'm even not asked for the access code again. What can be the problem?
Toys - Oregon Scientific - Interactive Globe