Sounds like the computer circuit board that controls the touchscreen is locked up. Remove all digital attachments from the machine such as laptop, memory card for patterns, embroidery bed, etc. Turn off machine and unplug from power. Wait 5 minutes, plug the power cord back in. Turn on machine. If you are still having problems find the factory reset button provided you can get to it. You can consult the manual for the location of the reset button. If you don't have a manual go online to Babylock.com to locate the correct one for your machine. When all else fails seeks the advise of an authorized dealer.
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Here's a link to that manual:
http://babylock.com/ftp/whitepapers/Esante_BLN_InstructionRef.pdf
Sounds like the computer circuit board that controls the touchscreen is locked up. Remove all digital attachments from the machine such as laptop, memory card for patterns, embroidery bed, etc. Turn off machine and unplug from power. Wait 5 minutes, plug the power cord back in. Turn on machine. If you are still having problems find the factory reset button provided you can get to it. You can consult the manual for the location of the reset button. If you don't have a manual go online to Babylock.com to locate the correct one for your machine. When all else fails seeks the advise of an authorized dealer.