You have to listen to the voicemail program in order to make any changes. There are two ways to access voicemail: a) By long pressing the number 1 on your dial pad, check to see if there is a voicemail icon on the 1. b) Dial your own number. Once in voicemail, just listen to the options and follow the instructions.
Answers & Comments
Go to phone mail and listen to the options. One of them should allow to change. Most phones hold down 1 to go to phonemail
You have to listen to the voicemail program in order to make any changes. There are two ways to access voicemail:
a) By long pressing the number 1 on your dial pad, check to
see if there is a voicemail icon on the 1.
b) Dial your own number.
Once in voicemail, just listen to the options and follow the instructions.