Debra try this to reset, do not use remote for this operation.
With the TV powered on complete the following steps:
Press and hold "Menu" button on the front of the TV
Press and release the "Power" button on the front of the TV.
Press and release the "Volume Down" button on the front of the TV.
This should bring up the service menu.
Using the buttons on the front of the TV, scroll down and select (Reset to Factory Defaults).
Check the attached links,instruction and guides, Good luck "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." Are You locked Out Questions Answers for RCA reset to factory settings Projection Televisions RCA D52W23 Troubleshooting Manual
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"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Are You locked Out
Questions Answers for RCA reset to factory settings Projection Televisions
RCA D52W23 Troubleshooting Manual