Hi, 1. If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue. 2. If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 to nintendo for assistance and they will issue you a master key.
Thanks for using Fixya. Good Luck and have a nice day. Rating the solution is highly appreciated.
Answers & Comments
Hi,
1. If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
2. If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 to nintendo for assistance and they will issue you a master key.
Thanks for using Fixya.
Good Luck and have a nice day.
Rating the solution is highly appreciated.